PRIVACY POLICY

Effective Date: January 1, 2026

At Mashal Travels, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website and utilize our travel services.

1. Information We Collect

To provide you with our comprehensive travel services, we may collect the following types of personal information:

• Identity Data: Full name, date of birth, passport details, and national ID (CNIC).
• Contact Data: Email address, phone/WhatsApp number, and residential address.
• Financial Data: Bank account details or payment receipts necessary for processing bookings.
• Travel Data: Flight preferences, dietary requirements, and travel history for visa processing.

2. How We Use Your Information

We use your personal data exclusively for the following purposes:

• To process flight tickets, hotel reservations, and tour packages.
• To submit visa applications to respective embassies and consulates on your behalf.
• To communicate with you regarding booking confirmations, travel updates, and emergency alerts.
• To process payments and refunds securely.

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We only share your data with essential service providers necessary to fulfill your travel arrangements, including:

• Airlines and accommodation providers.
• Embassies, consulates, and visa processing centers (e.g., VFS Global, Gerry's).
• Travel insurance providers (if purchased through us).

4. Data Security

We implement stringent physical and digital security measures to protect your personal documents from unauthorized access, alteration, or disclosure. Digital copies of passports and sensitive documents are securely deleted from our active systems once your travel is completed.

Contact Us Regarding Your Privacy

If you have any questions or concerns about how we handle your data, please contact us at mashaltravelss@gmail.com or call us at +92 333 9727799.